Refund Policy

Last updated: April 4, 2026

Overview

TalepNET aims to keep plan selection and subscription management clear. Where refunds are offered, they are handled under the conditions below.

14-day review window

For eligible purchases, refund requests may be reviewed within 14 days of the original transaction date.

Eligibility

Refund requests may be considered where:

• The request is made within 14 days of the purchase date
• The request relates to a valid billing concern or service issue
• The purchase was made directly through TalepNET

How to request a refund

Use the following process:

1. 1

   Contact our team

   Submit your request through the Contact Us page.

2. 2

   Share your billing details

   Include the account email, order or invoice reference, and a short explanation.

3. 3

   Review and processing

   Our team will review the request and respond with the outcome.

Approved refunds are returned to the original payment method.

Non-refundable situations

Refunds may not be available where:

• The request falls outside the review period
• The account has materially violated the Terms of Service
• The issue relates to features outside the purchased plan scope
• The purchase was made through an unauthorized channel

Processing time

Once approved, refunds may take several business days to appear depending on the payment provider.

Feedback

TalepNET may ask for feedback to better understand the request and improve the product.